Privacy Policy
Last updated: November 2025
Introduction
At Comza, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our international calling service.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and authentication credentials through our authentication provider (Clerk).
Call Data
We collect information about your calls, including phone numbers called, call duration, call costs, and call history. This data is used to provide call services, calculate charges, and maintain your call history.
Payment Information
When you purchase calling credits, we process payment information through secure third-party payment processors. We do not store your full credit card information on our servers.
How We Use Your Information
- To provide and maintain our international calling services
- To process and route your calls
- To calculate and process payments for call credits
- To communicate with you about your account, calls, and service updates
- To detect and prevent fraud, abuse, or unauthorized use
- To improve our service quality and call reliability
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Telecommunications Providers: We work with telecommunications partners (including Twilio) to route and process your calls. These providers are bound by their own privacy policies and industry regulations.
- Payment Processors: We share payment information with secure third-party payment processors to handle credit purchases.
- Service Providers: We may share data with third-party services that help us operate (e.g., hosting, analytics, customer support).
- Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data and call history
- Request correction of inaccurate data
- Request deletion of your data (subject to legal and contractual obligations)
- Export your call history and contact information
- Opt out of marketing communications
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.
Children's Privacy
Comza is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. Users must be of legal age to enter into contracts in their jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@comza.org